When we receive your order, we will send you a confirmation email. In addition, when you receive your order confirmation, we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your order items are available and can be despatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order.
How will my order be delivered?
All orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.
Where do Accolade Mowers deliver to?
We deliver anywhere in the UK mainland. Please be aware that we are currently unable to deliver to Northern Ireland and the Republic of Ireland.
There may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, and Scottish Islands.
If your address is outside of the UK mainland please contact us for a delivery quote, either by email firstname.lastname@example.org or by phone 01256 672 673
Please be aware that you MUST check the condition of your product(s) IMMEDIATELY upon delivery. If an item is delivered damaged you must notify us within 24 hours. We cannot consider claims for transit damage beyond 48 hours following delivery.